A buy to let
investment should ideally deliver impressive returns with minimal stress and
these two objectives are most readily maximised when your property is occupied by
a reliable long term tenant. Too many letting agents simply sign up the first
tenant who comes along, with little consideration for the long term
implications of accepting the wrong tenant – even though that prospective
tenant might look great on the surface.
So when choosing a tenant,
it’s important firstly to find out what their motivation is. Is renting a long
term plan for them, or are they hoping to buy their own property next year? Do
they have a job that is likely to send them away? Is their family situation
likely to change so that they might need to upsize or downsize within the
foreseeable future?
Secondly,
is there anything about your property that might prove to be a disappointment
to a tenant once they have moved in? If so, they might just want to move as
soon as your tenancy agreement allows. For example, is the property noisy due
to a main road nearby? Then make sure the tenant sees the property during rush
hour as well as during a quieter time. Is it some distance to public transport?
Then don’t exaggerate the walking time – encourage the tenant to walk to the
station to see for themselves, before they sign your contract.
Once
your tenant has moved in, how are they being treated? Does your letting agent
ensure that your tenant feels welcome and that there is always someone on hand
should the need arise? Are maintenance issues anticipated and dealt with
quickly, professionally and with a smile? It’s always worth over-delivering on solutions
too, such as not just fixing a leak, but repainting any damage caused – ideally
consulting with the tenant on their choice of colour too! Show the tenant that
you regard as important those things that they might regard as small!
Our
next article in this series will highlight a further six ideas for ensuring
that your valuable tenants continue to deliver impressive returns.
