Watford Lettings

Martin & Co Honoured as Best Letting Agency

Letting agency Martin & Co has just been awarded the UK’s “Best Letting Agent” at the Estate and Letting Agency Awards (or ESTAs) in London this week. The prestigious award was presented to Martin & Co’s Managing Director Ian Wilson by media personality and journalist Phil Spencer of Channel 4’s “Location, Location, Location”, who said “these awards are particularly special, and a true reflection of excellence in customer service as they are only awards in the industry which are voted for by the landlords and tenants themselves. They are not easily won, and require a letting agency to achieve a consistently high level of service to their clients over a 12 month period.” Over 30,000 questionnaires were sent out to customers across the UK. On receiving the award, Ian Wilson said “it is a privilege to win such an award, and it is a tribute to the hard work, dedication, and passion of our franchise owners and their staff. We aim only to recruit, and help our franchisees recruit, only the very best in the business – those who care about giving great service! In a property industry where many sales-based estate agents have recently forayed into lettings out of necessity, this award has clearly demonstrated that landlords and tenants prefer to work with a lettings specialist who will be around next year and the year after. I am especially pleased that it was our customers themselves who voted for us, and I’d like to thank all those who took the trouble by taking part in this independent survey.” This award comes only months after Martin & Co scooped a Franchisor of the Year award at the end of 2008. Robert Merchant Proprietor of the Watford office commented by saying “ how proud we are of this award and gives an endorsement of the 8 year service towards Landlords and Tenants”. To celebrate this achievement Martin & Co are offering Landlords one months property management free when instructed before June. Contact Watford office on 01923 238833.